Last Updated: August 4, 2023

Music City Drum Show (“Music City Drum Show,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how Music City Drum Show collects, uses, discloses, and protects information when you visit or use www.musiccitydrumshow.com (the “Website”), purchase tickets or merchandise, reserve an exhibitor booth, register for an event, contact us, subscribe to communications, or otherwise interact with Music City Drum Show online or in connection with our events, products, and services.

By using the Website or providing personal information to Music City Drum Show, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, information generated automatically when you use our Website, and information received from third-party service providers that assist us in operating our business.

Depending on how you interact with Music City Drum Show, we may collect the following categories of information:

Information You Provide Directly

This may include:

First and last name;
Mailing or billing address;
Email address;
Telephone or mobile phone number;
Company or organization name;
Exhibitor or vendor information;
Ticket and event registration information;
Order and purchase information;
Shipping information;
Information you provide when contacting us;
Information you provide when entering a contest, sweepstakes, promotion, or giveaway;
Information you provide when subscribing to email or text-message communications;
Information contained in messages, reviews, comments, testimonials, photographs, videos, or other materials you voluntarily submit to us; and
Any other information you voluntarily provide.
Payment Information

When you purchase tickets, exhibitor booths, merchandise, or other products or services, payment information may be collected and processed through third-party payment processors or e-commerce providers.

Depending on the payment method and provider used, we may receive limited information such as the transaction amount, transaction date, payment status, billing information, and other information necessary to process and document your purchase.

Music City Drum Show does not intentionally retain complete credit card numbers, security codes, or other full payment credentials when payment processing is handled by a third-party payment provider.

Your payment information is subject to the privacy policy and security practices of the applicable payment processor.

2. HOW WE USE PERSONAL INFORMATION

Music City Drum Show may use personal information for legitimate business purposes, including to:

Process ticket, merchandise, exhibitor, and other purchases;
Register attendees and exhibitors for events;
Provide products and services you request;
Process and fulfill orders;
Communicate with you regarding purchases, registrations, orders, events, and services;
Send confirmations, receipts, event information, schedule updates, and other transactional communications;
Respond to questions, requests, and customer-service inquiries;
Communicate with exhibitors, vendors, sponsors, partners, and other business contacts;
Send newsletters, promotional materials, special offers, announcements, and other marketing communications where permitted by law;
Administer contests, sweepstakes, giveaways, surveys, and promotions;
Improve our Website, products, services, events, and customer experience;
Understand Website usage and visitor trends;
Detect, prevent, and investigate fraud, abuse, unauthorized transactions, and security incidents;
Protect the safety, security, rights, and property of Music City Drum Show and others;
Comply with applicable laws, regulations, legal processes, or governmental requests; and
Perform other purposes disclosed to you at the time information is collected or otherwise permitted by law.
 

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit the Website, certain information may be collected automatically through your browser, device, and other technologies.

This information may include:

IP address;
Browser type and version;
Operating system;
Device type;
General geographic information;
Pages visited;
Date and time of visits;
Referring website or page;
Links or advertisements through which you accessed the Website;
Time spent on pages;
Website interactions; and
Other technical or usage information.

We may use this information to operate and maintain the Website, analyze Website traffic and performance, improve our services, help prevent fraud and abuse, and better understand how visitors use the Website.

4. COOKIES AND SIMILAR TECHNOLOGIES

Music City Drum Show and our service providers may use cookies, pixels, tags, web beacons, local storage, and similar technologies to operate the Website and understand how visitors interact with it.

Cookies are small data files stored on your device by your browser. They may allow us or our service providers to recognize your browser, remember preferences, maintain sessions, measure Website performance, and understand Website usage.

Cookies and similar technologies may be used for purposes including:

Essential Website functionality;
Shopping carts and checkout;
Remembering preferences;
Website analytics;
Security and fraud prevention;
Measuring advertising or marketing performance; and
Improving the Website and user experience.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may cause some Website features to function improperly.

5. ANALYTICS AND ADVERTISING

Music City Drum Show may use third-party analytics and advertising services to understand Website traffic, measure marketing effectiveness, and promote Music City Drum Show, its events, products, and services.

These services may collect information about your activity on the Website and may use cookies or similar technologies.

Depending on the services we use, this information may include IP address, device information, browser information, pages visited, interactions with advertisements, and general usage information.

Third-party providers may process information according to their own privacy policies.

Music City Drum Show does not sell personal information to third parties for monetary compensation.

6. EMAIL COMMUNICATIONS

If you provide your email address to Music City Drum Show, we may use it to send transactional and service-related communications, including:

Purchase confirmations;
Ticket or exhibitor registration information;
Order updates;
Shipping information;
Event announcements;
Schedule changes;
Important event notices;
Customer-service communications; and
Other communications related to products or services you have requested.

Where permitted by law, we may also send promotional emails, newsletters, special offers, event announcements, and other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us at:

info@musiccitydrumshow.com

Please note that even if you opt out of marketing communications, we may continue to send necessary transactional, administrative, security, or event-related communications.

7. TEXT MESSAGE / SMS COMMUNICATIONS

If you voluntarily provide your mobile telephone number and consent to receive text messages from Music City Drum Show, we may use SMS or text messaging to send event announcements, reminders, promotional messages, registration information, order information, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of marketing text messages at any time by following the instructions provided in the applicable text message, such as replying STOP.

After you opt out, you may receive a final confirmation message, and no additional marketing messages will be sent unless you provide a new consent.

We may continue to send necessary transactional or service-related communications where permitted by law.

8. SHARING PERSONAL INFORMATION

Music City Drum Show does not sell, rent, or lease customer or exhibitor lists for money.

We may share personal information with trusted third-party service providers that help us operate our business. These may include providers that assist with:

Payment processing;
E-commerce and online ordering;
Ticketing and event registration;
Email delivery;
SMS/text messaging;
Shipping and order fulfillment;
Website hosting;
Website analytics;
Advertising and marketing;
Customer support;
Data storage;
Fraud prevention and security;
Event operations; and
Other business functions.

These service providers are permitted to use personal information only as reasonably necessary to provide services to Music City Drum Show or as otherwise permitted by law.

We may also disclose information:

When you direct us to do so;
When necessary to complete a transaction or provide a service you requested;
To comply with a subpoena, court order, law, regulation, or other legal process;
To protect the rights, property, or safety of Music City Drum Show, our customers, exhibitors, employees, or others;
To investigate fraud, security issues, or unlawful activity;
In connection with a merger, acquisition, reorganization, sale of assets, financing, or other business transaction; or
As otherwise permitted by applicable law.
 

9. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites, social media platforms, exhibitors, sponsors, advertisers, payment processors, ticketing services, hotels, vendors, or other third parties.

Music City Drum Show does not control the privacy practices of third parties.

If you leave our Website or interact with a third-party service, your information may be subject to that third party's privacy policy and terms.

We encourage you to review the privacy policies of any third-party websites or services before providing them with personal information.

10. SOCIAL MEDIA

Music City Drum Show may maintain accounts or pages on third-party social media platforms.

If you interact with us through social media, the information you provide or make publicly available may be visible to others and may also be collected and processed by the applicable social media platform.

Your use of social media platforms is governed by the applicable platform's terms and privacy policy.

11. USER-SUBMITTED CONTENT

If you voluntarily submit photographs, videos, comments, reviews, testimonials, suggestions, or other content to Music City Drum Show, we may use that content for legitimate business, promotional, marketing, editorial, advertising, social media, or Website purposes, subject to applicable law and any separate agreement that may apply.

Please do not submit personal information about another individual unless you have the legal authority or permission to do so.

12. EVENT PHOTOGRAPHY AND RECORDING

Music City Drum Show events may be photographed, filmed, livestreamed, or otherwise recorded.

By attending a Music City Drum Show event, you acknowledge that your image, likeness, voice, or participation may be incidentally captured in photographs, video, audio recordings, livestreams, or other event-related media.

Music City Drum Show may use such recordings for promotional, marketing, advertising, social media, editorial, archival, or other legitimate business purposes.

If you have concerns about being intentionally featured in promotional materials, please contact Music City Drum Show staff or contact us at info@musiccitydrumshow.com.

13. DATA SECURITY

Music City Drum Show takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

Where appropriate, information transmitted through the Website may be protected using encryption technologies such as HTTPS/TLS.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

14. DATA RETENTION

Music City Drum Show retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, enforcing agreements, complying with legal obligations, preventing fraud, and protecting our legitimate business interests.

The length of time we retain information may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

15. CHILDREN'S PRIVACY

The Music City Drum Show Website is not directed toward children under 13, and Music City Drum Show does not knowingly collect personal information from children under 13 without appropriate parental consent.

If you believe that a child under 13 has provided personal information to us without appropriate consent, please contact us at:

info@musiccitydrumshow.com

If we learn that we have collected personal information from a child under 13 without the required consent, we will take reasonable steps to delete the information.

Parents and guardians are responsible for supervising minors' use of the Website and participation in Music City Drum Show events.

16. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

Request access to certain personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of personal information, subject to applicable exceptions;
Opt out of certain marketing communications;
Opt out of certain uses or disclosures of personal information where required by applicable law; and
Receive information about how personal information is collected and used.

We may need to verify your identity before completing certain requests in order to protect your personal information.

We may deny or limit a request when permitted or required by applicable law.

To submit a privacy request, please contact:

info@musiccitydrumshow.com

17. CALIFORNIA PRIVACY RIGHTS

This section applies to California residents to the extent Music City Drum Show is subject to the California Consumer Privacy Act, as amended (“CCPA”), or another applicable California privacy law.

California law may provide eligible California residents with rights concerning their personal information, including rights to request access to information, request deletion, request correction of inaccurate information, opt out of the sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment when exercising applicable privacy rights.

Music City Drum Show does not sell personal information for monetary compensation.

If Music City Drum Show engages in activities that constitute “sale” or “sharing” of personal information under applicable California law, eligible California residents may have additional opt-out rights, and Music City Drum Show will provide any notices and mechanisms required by applicable law.

California residents may submit privacy requests by contacting:

info@musiccitydrumshow.com

We will verify requests as required by applicable law and will respond within the time periods required by applicable law.

For additional information regarding California privacy rights, California residents may visit the California Attorney General's privacy resources.

18. DO NOT TRACK

Some web browsers offer a “Do Not Track” (“DNT”) setting that can communicate a preference not to be tracked across websites.

Because there is currently no universally accepted standard for responding to DNT signals, the Website may not respond to all DNT signals or similar browser settings.

Where required by applicable law, Music City Drum Show will honor applicable legally recognized privacy preference signals.

19. YOUR CHOICES

You may have several choices regarding your personal information.

Marketing Emails

You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.

Text Messages

You may opt out of promotional text messages by following the instructions provided in the message, such as replying STOP.

Cookies

You may adjust your browser settings to accept or reject cookies.

Privacy Requests

You may contact us at info@musiccitydrumshow.com regarding applicable privacy rights.

20. CHANGES TO THIS PRIVACY POLICY

Music City Drum Show may update this Privacy Policy from time to time to reflect changes in our business, Website, products, services, technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If we make material changes to the way we use personal information, we may provide additional notice when required by applicable law, such as posting a prominent notice on the Website or sending an email to individuals for whom we have an appropriate email address.

Your continued use of the Website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.

21. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or Music City Drum Show's privacy practices, please contact us:

Music City Drum Show
Email: info@musiccitydrumshow.com
Website: www.musiccitydrumshow.com